Effective training interventions now often include actors who bring a realism to the learning environment. Two effective methods of using actors are in role play situations and forum theatre productions.
The ultimate of any role play experience is to have a partner who can consistently respond and improvise emotion when reacting to the performance of the participant. The most consistent and effective way to achieve this is to use a professionally qualified actor whose experience has been gained through drama school and relevant work experience. That experience enables the realistic recreation of the most difficult customer reactions or the most exasperating employee behaviour through to quality examples of skills behaviour.
After researching your organisation's requirements and culture a script is created to incorporate the learning or culture change you wish to implement. A play is then created to depict a business situation.
The audience watch the actors perform the play which is created to raise various dilemmas. The action is then halted by the facilitator who requests possible solutions from the audience. The actors then implement the suggestions. This process enables the audience to observe various solutions and identify appropriate actions.
Our actors have been interviewed and assessed to ensure they are equipped with the skills to perform to high consistent standards, as we realise the importance of using actors who are able to recreate situations to match those the course participants are likely to encounter in life.
In addition to professional acting qualifications, our actors have experience in occupations from senior management to working on the factory floor.
Before an assignment our actors are fully prepared and briefed by training professionals who will understand your requirements, your learning needs and your learning process. This ensures that your time is focused on the course participants.
Adaptable, responsive, professional, enthusiastic and willing are the words constantly used to describe our actors.
The areas to use actors in assessment and training include:
- Industrial tribunals
- Financial service advice
- Recruitment interviewing
- Influencing and negotiating
- Managing difficult situations
- Disciplinary interviewing
- Assessor training
- Customer service